Job description
Ready to own the night (and still feel part of the team)?At Moxy The Hague, we don't do boring, not even at night. We're looking for an All-round Moxy Crew Day/Night who thrives when the city sleeps and the vibes stay alive.You'll work the night shift (23:00 – 07:00) in our iconic Moxy & Residence Inn by Marriott hotel, located in the Muzentoren, right in the heart of The Hague. Part of Marriott International, the world's biggest hospitality company, and managed by IHCP, we combine bold hospitality with personality, music and fun 24/7.You're the host, the problem solver, the bartender, the pizza/ breakfast hero, the night expert. Basically? A Moxy Crew member does it all and that's exactly what makes working #AtTheMoxy so exciting.  JOB DESCRIPTIONAs an All-round Moxy Crew Day/Night, you are the face of the hotel during the night: confident, playful and always in control.During your shift, you will:

• Deliver exceptional guest experiences together with the team
• Handle all guest check-ins and check-outs
• Process payments, late charges and resolve disputes
• Answer and process guest calls, messages, requests and questions
• Provide directions and local tips around The Hague
• Prepare and serve food & beverages, including bartending and pizza making
• Upsell and cross-sell Moxy-style
• Keep your workspace clean and HACCP-compliant
• Run the Night Audit and prepare reservations for the next day
• Support with breakfast preparation and service

You are the FUN HUNTER, the calm night presence and the reason guests feel safe, welcome and entertained, even at 3 AM.

Job requirements
JOB REQUIREMENTSYou:

• Are FUN HUNTER, stylish and lighthearted
• Are a true team player with a passion for hospitality
• Communicate confidently in English (Dutch is a plus)
• Have experience with Night Audit (required)
• Experience with Opera and Micros is an advantage
• Bring your own STYLE to every guest interaction
• Are flexible to work weekdays, weekends and different shifts
• Are ready to take a BIG challenge and grow with us
• Are looking for a full-time or part-time role
• Can provide two professional references

We offer:

• A great place to work in a diverse and energetic team
• A true work hard, play hard culture
• A strong focus on learning & development (on & off the job training)
• A competitive salary + 25% night bonus
• Marriott Associate Discount Rates in 6,000+ hotels worldwide
• And even when you work 50% at night — you still feel part of the team

And on top of that, IHCP employee benefits, including:

• A bucket list program where we save money for your wish list
• A free guest experience in the hotel you work for
• A €250 not-sick bonus
• A free night stay
• A €150 recruitment incentive
• Special rates in all IHCP hotels
• Discounts with your IHCP employee card
• Access to unlimited digital Dutch language courses

Organisation
We at IHCP are more than excited about our newest addition to our portfolio! Are you looking for a great new challenge in working on a great project; the opening of a dual branded property in The Hague?! Dual branded?! How that works? Well... Two different type of hotels in one building - all part of the biggest hospitality company in the world; Marriott International!This exciting new hotel with 311 rooms is currently built in the iconic Muzentoren – right in the city centre of The Hague. The two brands that will be respresented in this building are Moxy and Residence INN. We are opening in August of 2022 and are NOW looking for our first team members to come aboard!
BrandsMoxy is all about guests enjoying a free-spirited Instagram worthy place where they can have a drink in our bar or play a game in a playful environment. A great way of meeting new people and enjoying life at best! Self service is the best service, but don't worry, our bar is always open and ‘the crew' is ready on duty to serve!
Residence INN by Marriott on the other hand is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! Although their room has all the facilities they need for a longer stay, our associates are always there to help and assist guests in our Residence inn Lounge - the public living and working space. This is also where our Residence INN guests can enjoy their breakfast or a cocktail or have a chat with whoever they meet!

Offer
.

Ref.nr.:138528 - RT195308723