Job description
Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Supervisor Reception (f/m/d) position.MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run over 35 hotels in Europe's best cities and counting!YOUR TASKS

• You are in charge of the smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You act as a great host and create a memorable stay for our guests
• You are responsible for maintaining MEININGER quality standards in your area
• You are leading the front-of-house team together with your Assistant Hotel Manager
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts
• You are leading the front-of-house team together with your Assistant Hotel Manager
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You oversee smooth operations of the reception team and provide great customer service to our guests

YOUR PROFILE

• You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You enjoy working in a team, guiding and developing your team members
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (min. B1-B2 level) and any other languages are an advantage

WHAT MEININGER OFFERS

• Hospitality CLA+ salaries and benefits
• 2 days off for volunteering at your favourite NGO
• Pension gap package
• 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you're still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• Language courses
• The occasional opportunity to travel to support new openings or exchange programs
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees
• Mondly - e-language courses
• Access to discount platform “BenefitsAtWork”
• Travel expenses

APPLICATIONWe are enthusiastic hosts as diverse as our guests. Feels like you?Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.STEP IN & EXPLORE us here: MEININGER Hotel Amsterdam City WestContact: Karyna Kondriianenko (Assistant Hotel Manager)

Job requirements
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Organisation
MEININGER is a unique Hotel product in many different European cities, combining the service and comfort of a budget hotel with extraordinary features such as multi-bedded rooms, a guest kitchen, and a game zone. People of every age and origin are amazed by the central location, qualitative high-grade interior, and fair prices. Thanks to our highly motivated team and relaxed atmosphere, MEININGER Hotels feel like a real home.

Offer
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Ref.nr.:168370 - RT185605161