Job description
About DelolaDelola is a modern capsule hotel located in The Hague. We are not a traditional hotel and we are not a hostel. Our guests stay in comfortable sleeping pods designed to offer privacy, comfort, and convenience.Each pod contains a bed, fresh linen, duvet, pillow, reading lamp, USB charging port, clothes hook, storage net, and privacy curtain.We are proud of our international team and believe in honesty and transparency from the beginning.Job DescriptionAs an Allround Hostess, you will be one of the first points of contact for our guests and play an important role in creating a welcoming, professional, and enjoyable experience.Unlike traditional hotels, Delola operates with sleeping pods rather than private hotel rooms, creating a unique hospitality environment where guest interaction and service are at the heart of the operation.Your Responsibilities• Checking guests in and out

• Assisting guests with questions and recommendations about The Hague
• Processing reservations and payments
• Responding to emails and telephone enquiries
• Monitoring guest satisfaction and resolving issues where possible
• Ensuring the reception, lounge, and public areas remain clean and welcoming
• Maintaining hotel standards and operational procedures
• Supporting colleagues and daily hotel operations when requiredEvery day is different. Some days may be quieter, while others can be very busy with arrivals, departures, and guest requests. After your training period, you should be comfortable managing the reception independently and providing excellent service to our guests.Working HoursReception operates daily between:07:00 – 15:00- morning shift
  15:00 – 23:00- evening shiftThe position requires availability up to 3–4 days per week, including weekends and public holidays.Working hours and schedules may vary depending on operational requirements.What We OfferSalary€15.10 gross per hourexcluding holiday allowance (only applicable to employees aged 21 and older).Holiday allowance can also be paid monthly together with your salary if preferred.Extra time off when requested for every overtime hours worked.Benefits• 50% staff discount on food and beverages (excluding vending machine products)
• 50% discount on pod stays
• 10% discount for family and friends
• International and dynamic work environment
• Flexible scheduling where operationally possible
• Possibility of additional hours based on operational needs
• Front office and hospitality training
• Opportunity to grow within a developing hospitality businessDiversity & InclusionAt Delola, we are proud of our diverse international team.We welcome applications from people of all backgrounds, nationalities, and cultures. Whether you are Dutch, an EU citizen, an international student, an exchange student, or a visa holder with the legal right to work in the Netherlands, we encourage you to apply.What matters most to us is not where you come from, but your attitude, reliability, and willingness to be part of our team.LocationWe strongly prefer applicants who live in The Hague or nearby and can reliably travel to work, including weekends and public holidays.Interested?Send us your CV and a short introduction about yourself.To learn more about Delola and our team, visit our TikTok, Instagram, and LinkedIn pages.Please keep in mind, the contract duration is 3 months. If everything goes well, it will be extended to one year.We look forward to meeting you!

Job requirements
Your Responsibilities• Checking guests in and out

• Assisting guests with questions and recommendations about The Hague
• Processing reservations and payments
• Responding to emails and telephone enquiries
• Monitoring guest satisfaction and resolving issues where possible
• Ensuring the reception, lounge, and public areas remain clean and welcoming
• Maintaining hotel standards and operational procedures
• Supporting colleagues and daily hotel operations when requiredEvery day is different. Some days may be quieter, while others can be very busy with arrivals, departures, and guest requests. After your training period, you should be comfortable managing the reception independently and providing excellent service to our guests.Working HoursReception operates daily between:07:00 – 15:00
  15:00 – 23:00The position requires availability up to 3–4 days per week, including weekends and public holidays.Working hours and schedules may vary depending on operational requirements.RequirementsWe are looking for someone who is:• Friendly and welcoming
• Reliable and punctual
• Respectful towards guests and colleagues
• Kind, patient, and professional
• Organised and detail-oriented
• Able to work independently
• A strong team player
• Comfortable working in a fast-paced environment
• Available to work weekends and holidaysLanguage Requirements• English is required
• Additional languages are an advantage but not requiredOur current team speaks English, Dutch, Polish, Lithuanian, French, Haitian Creole, and Norwegian.Teamwork Is EssentialAt Delola, nobody is above helping when needed. During busy periods, everyone works together to ensure guests receive the best experience possible. Even management assists operationally when required.We are looking for team members who share this collaborative mindset.

Organisation
Lola's Pods Hotel is een vernieuwend hotelconcept midden in het centrum van Den Haag, gelegen in de levendige Haagsche Bluf. Met bezienswaardigheden als het Mauritshuis en het Binnenhof op loopafstand, én uitstekende OV-verbindingen naar o.a. Scheveningen en het centraal station, is dit de perfecte uitvalsbasis voor citytrippers.In plaats van traditionele hotelkamers biedt Lola's 80 moderne slaap-pods: compacte, comfortabele en betaalbare slaapplaatsen met gedeelde sanitaire voorzieningen. Zo combineert het hotel de sociale sfeer van een hostel met meer privacy en gemak.Gasten kunnen de hele dag genieten van het unieke foodconcept: vers Haagsch Comfort Food uit een eigentijdse automatiek-muur. Van ontbijt tot borrel, alles is self-service en laagdrempelig. De lobby vormt het hart van het hotel: een multifunctionele huiskamer waar receptie, bar, werkplekken en lounge samenkomen in een retro 70s-stijl met neonaccenten.Op het zonnige terras en via culturele avonden wil Lola's ook een ontmoetingsplek zijn voor stad en reiziger. Lola's Pods Hotel is jong, eigenzinnig en gastvrij – voor avontuurlijke toeristen, creatieve flexwerkers en iedereen daartussenin.

Offer
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Ref.nr.:176853 - RT200959515