Job description
Join us asHotel Manager  Start: Q1 2025Get ready to experience The Usual Rotterdam, which opened its doors in April 2024! This isn't just any hotel—it's the design hotel, F&B hotspot, and meeting place you've been waiting for. Our stunning, thoughtfully crafted space offers more than a room to stay in; it's a vibrant, welcoming hub where guests instantly feel like friends. We're all about connecting communities and inspiring more mindful, conscious travel—a place where locals and travellers seamlessly come together.Personally, but also as hotel manager, hospitality is running through your veins. Your mission? Lead and inspire our team through our core values, drive our local F&B offering, and manage both the strategic and day-to-day operations with finesse and agile mindset. You're not just representing The Usual culture and brand—you're bringing it to life every day through our unique “culture foundation” for both the team and our guests. Oh, and did we mention? You've got to be a serious foodie, too!Be you with usWe believe that travel should leave a positive impact on both the planet and people and that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way.  At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo to lead the regenerative hospitality movement. Join us in making conscious travel accessible to all and experience a workplace where being your authentic self is celebrated. The roleYou're stepping into a brand-new role at our hotel, one created out of necessity to meet the growing needs of our team, guests, and expanding property. With your strong, warm personality, you foster an environment where both employees and guests feel genuinely included and valued. Your passion for hospitality goes beyond service—it's about creating a sense of belonging, making everyone feel truly at home. As a champion of empowerment, you inspire your team to not only meet expectations but exceed them. Through your recognition and appreciation of their hard work, you fuel their motivation and build lasting loyalty. Under your guidance, they grow and thrive, bringing their best every single day. Your love for food and entrepreneurial spirit is felt across the company. You are ahead of trends, especially when it comes to local products, innovation & events. This keeps both guests and your team excited, turning every F&B experience into something memorable.Your enthusiasm for sustainability is just as infectious. You effortlessly weave eco-conscious practices into the hotel's operations, aligning perfectly with our ESG, F&B, and brand initiatives. Your forward-thinking approach doesn't just elevate the guest experience—it leaves a lasting, positive impact on the entire company. You're setting a new standard, and your dedication is transforming The Usual in a way that resonates far beyond our current walls.Your superpowers and requirements

• If we got stuck in a lift together, we'd have a good time and share a few laughs
• Someone with a passion for hospitality, you inspire an enthusiastic guest-centred approach.
• Experienced and F&B savvy operator and have prior experience (+/- 8-10 years) in similar and/or leadership roles
• Fluency in English/Dutch is essential, additional languages are a plus 
• You are comfortable with the strategic as well as day to day detail
• A hands-on, lead-by-example attitude. You are not that laptop-manager.
• A super host with huge passion for creating world class experiences 
• Leadership focused on empowerment and inclusivity  
• Confident & calm in dealing with challenging situations and crisis management 
• Experience in presenting and delivering brand vision 
• IT skills for relevant property management software systems & POS software
• You want to be part of a team that works hard, supports each other and has fun along the way
• Flexible and full-time availability from Q1 2025  
• Must have a heart for sustainability
• You are legally allowed to work in The Netherlands

What's in it for you?

• 25 holidays to relax and unwind throughout the year 
• Personal development opportunities and coaching based on (y)our goals and ambitions
• Personal monthly budget to be used for fun-stuff: shopping, entertainment, education, well-being and more
• Exchange program across The Usual hotels (optional program)
• Fixed travel allowance for commuting
• Extra time off to volunteer with our charities. 
• Are you fond of your co-workers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections  
• Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels  
• We celebrate you and your style. We provide a T-shirt and a sweater, but we leave room for your personal touch

How we workWe are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach - we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together.Contact informationDo you have questions? Please don't hesitate to reach out, we can't wait to meet you! You can reach out to Willem Hoppenbrouwers on (klik op de solliciteer button) or our People & Culture team on (klik op de solliciteer button)

Job requirements
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Organisation
Good things happen at The Usual.
When it comes to the perfect city stay, The Usual playbook is anything but usual. Come for the well-considered design hotel experience. Stay for the warm atmosphere, where guests feel like friends. Every aspect of The Usual is driven by experience: human, energetic, and social. 
Together, we believe we can create a welcoming, deeply inclusive atmosphere that leaves both guests and colleagues with a genuine sense of belonging and a real home-away-from-home feeling of comfort. Embrace the opportunity to showcase your unique personality, love for your city and passion for travel while delivering top-notch service - let's make every interaction memorable.
Whether you're a guest, team member, or local - good things happen at The Usual. 

Offer
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Ref.nr.:164431 - RT174717956