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Gepubliceerd: 11 dagen geleden
Front Office Agent - Pestana Amsterdam
Amsterdam
Gepubliceerd: 11 dagen geleden
Job description
Join Our Team as a Front Office Agent at Pestana Amsterdam Riverside! Are you service-oriented, enthusiastic, and passionate about the exciting hospitality industry? If so, we are looking for you! About Us:The Pestana Hotel Group is the largest multinational group of Portuguese origin in the tourism sector. With a presence in 16 countries, we manage 12,000 rooms and employ a global team of 5,000 professionals, chosen by over 3 million customers annually. Our Pestana Amsterdam Riverside is a stunning hotel offering 154 rooms and suites, a spa with an indoor swimming pool and sauna, a gym, 10 meetings rooms, and a beautiful restaurant and bar. This hotel can be your new luxury home in Amsterdam! What You Will Be Doing:
Join Our Team as a Front Office Agent at Pestana Amsterdam Riverside! Are you service-oriented, enthusiastic, and passionate about the exciting hospitality industry? If so, we are looking for you! About Us:The Pestana Hotel Group is the largest multinational group of Portuguese origin in the tourism sector. With a presence in 16 countries, we manage 12,000 rooms and employ a global team of 5,000 professionals, chosen by over 3 million customers annually. Our Pestana Amsterdam Riverside is a stunning hotel offering 154 rooms and suites, a spa with an indoor swimming pool and sauna, a gym, 10 meetings rooms, and a beautiful restaurant and bar. This hotel can be your new luxury home in Amsterdam! What You Will Be Doing:
- Managing the arrival and departure processes for all guests and other related tasks.
- Providing information in an enthusiastic and friendly manner to guests in person, on the phone, online, etc.
- Handling all administrative tasks.
- Spreading smiles and good vibes to ensure all guests enjoy their stay.
- Ensuring all telephone calls are answered quickly and efficiently.
- Managing in-house guest accounts and ensuring the accuracy of guest billing.
- Full-time employment.
- Salary in accordance with the hospitality employment conditions, appropriate to the position and experience.
- Working shifts from 07:00 to 15:00 or 15:00 to 23:00.
- A dynamic yet relaxed international work environment.
- Friendly, passionate, and fun colleagues.
- Special discount rates for over 100 Pestana properties worldwide.
- International growth opportunities, with priority given to internal applications within the Pestana Hotel Group.
- Learning and development opportunities through our online courses.
- A one-night guest experience in our hotel, including breakfast.
- Work in a five-star hotel in Amsterdam?
- Contribute to the success of our F&B department and the hotel as a whole?
- Bring your true service spirit to our team?
Job requirements
We Value Individuals Who:
We Value Individuals Who:
- Have experience in a similar role within the hotel or leisure industry.
- Possess excellent language and communication skills in both English and Dutch.
- Thrive under responsibility and handle stressful peak periods with ease.
- Demonstrate a flexible, hands-on, motivated, and positive approach.
- Are problem-solvers who enjoy taking on challenges.
Organisation
Offer
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Ref.nr.:111318 - RT172589198
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Ref.nr.:111318 - RT172589198