Job description
About ibis Amsterdam City West
Ibis Amsterdam City West is a modern and comfortable hotel with 180 rooms and a dedicated team of around 30 employees. As part of the global Accor family, we focus on delivering excellent guest experiences while fostering a friendly and dynamic work environment.
Our team values collaboration, learning, and outstanding service. Joining us means becoming part of a supportive and international community that is passionate about hospitality. Do you want to work in a fun, international team at a location that is easy to reach and where no day is ever the same? At ibis Amsterdam City West, we are looking for an enthusiastic Receptionist to join our team!What will you do?As a receptionist, you are the face of our hotel. You make sure guests feel welcome from the very first moment and leave with a smile. You are responsible for your own shift and keep an overview in a hotel with 180 rooms. Your tasks include:

• Checking guests in and out
• Managing reservations and handling administrative tasks
• Answering questions via phone, email, and online channels
• Providing information about the hotel and the city
• Booking tickets and assisting with various guest requests
• Supporting wherever needed — even if a guest would like a cup of coffee

 Our lobby is your main workplace, but you are just as happy to support colleagues in other departments. As a medium‑sized hotel, we offer plenty of independence and many opportunities to learn.

Job requirements
We are seeking an enthusiastic and motivated colleague who:

• Is full time available 
• Has experience in the hotel industry and reception work
• Has a true passion for hospitality
• Speaks English fluently
• Is flexible (morning, evening, and weekend shifts)
• Speaking Spanish, Italian and/or French? That's a big advantage!

What do we offer you?Working at ibis Amsterdam City West means being part of the global Accor family — and that comes with great benefits:

• Salary according to scale V of the Dutch Hospitality CAO

• Full‑time contract
• Travel allowance from 5 km
• Discounted stays, food, and drinks at Accor hotels worldwide
• Extensive training and development opportunities through the Accor Academy
• A fun, enthusiastic, and diverse team
• Excellent accessibility by public transport and car (free parking)

If you have any questions, please contact Colin van Vliet at 020 581 11 11.

Organisation
ibis Amsterdam City West is een drie sterren hotel en beschikt over 180 hotelkamers,een ontbijtgedeelte en een gezellige bar/ restaurant met in de zomer een terras. Het hotel is ideaal gelegen tussen het centrum van Amsterdam en de bekende zakendistrict Sloterdijk, Telepoort, Westpoort en het Westelijk havengebied.
Wij maken deel uit van het wereldwijde AccorHotels. In Nederland kennen wij de brands Sofitel, Mgallery, Pullman, Mercure, Novotel, Novotel Suites, ibis, ibis Budget en ibis Styles. 
 

Offer
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Ref.nr.:177810 - RT203839790