Job description
Ready to get INKed? Are you eager to dive into the dynamic world of hospitality and learn all about Front Office operations? Do you have a positive attitude and a knack for finding creative solutions to challenges? If so, our Guest Relations Intern position is perfect for you!The scriptAs a Guest Relations Intern, you'll be at the heart of the action, working closely with our Front Office team and the Guest Relations Officer. You'll be the primary point of contact for guests at INK Hotel Amsterdam - MGallery, ensuring their stay is nothing short of exceptional. Your innate hospitality skills will help create unforgettable experiences, turning every guest interaction into an INKredible story. With your curiosity and accessibility, you'll surprise our guests with delightful touches that make their stay memorable. It's no wonder so many guests mention you in their reviews!Beyond crafting unique guest experiences, you'll also develop your commercial acumen. Upselling will become second nature as you learn how to enhance our guests' stays while driving revenue. Your role will include vital administrative tasks—preparing for VIP arrivals, generating daily reports, and mastering the ins and outs of Opera Cloud.In a nutshell, you'll transform everyday tasks into exciting challenges while welcoming guests with a smile, even over the phone. You'll also gain insights into the ALL loyalty program, serving as the main point of contact for our valued ALL members. Plus, you'll assist the front desk team with check-ins and check-outs as needed.The INK storyINK Hotel Amsterdam - MGallery is a luxurious lifestyle hotel steeped in history, housed in the former building of the Dutch newspaper 'De Tijd.' Here, stories were born, written, and immortalized in ink—making our hotel the ideal place ‘Where stories are yet to be written.' Our vibrant restaurant, PRESSROOM, serves as the heart of the hotel, offering guests and locals delicious dishes crafted by our talented kitchen staff and unique cocktails made by our skilled bartenders.

Job requirements
Tick the box!We are on the hunt for a proactive Guest Relations Trainee with an outgoing personality who can help us share the story of INK Hotel Amsterdam - MGallery. If you meet the following criteria, we want to hear from you:

• A solid command of English; proficiency in Dutch is a plus.
• Currently enrolled in a Hotel Management program.
• Available for 38 hours per week for at least 5 months.
• A genuine affinity for hospitality.

What do you get from us?Let's talk about the exciting perks of this internship! As a trainee, you'll enjoy a variety of benefits, including:

• A competitive trainee allowance of €750 per month based on 38 hours per week.
• Cross-training opportunities in various hotel departments to broaden your skills.
• A healthy staff meal during your shifts.
• International career opportunities within the Accor Group.
• Regular social events and staff parties to connect with your colleagues.
• And the best part? You'll be a valued member of our INKredible team!

Sounds good?Do you envision yourself thriving at INK Hotel Amsterdam - MGallery? We can't wait to receive your resume and motivation letter! Please send your application via email to our HR department at (klik op de solliciteer button) If you have any questions, don't hesitate to reach out via email or call us at 020 555 1704.

Organisation
Where stories are yet to be written…
INK Hotel Amsterdam – MGallery is een luxury lifestyle hotel dat haar naam dankt aan de historie van het pand. Als voormalig hoofdkantoor van de krant ‘De Tijd' was ons gebouw de plek waar verhalen ontstonden, werden geschreven en uiteindelijk werden gedrukt in inkt. Deze rijke historie komt nu tot leven in ieder detail in de 149 kamers, 2 meeting zalen en restaurant & cocktailbar PRESSROOM. 
INK - All for you, proudly
Bij INK geloven we in de kracht van mensen. We zijn zorgzaam, respectvol en vastberaden. Samen creeeren we een veilige omgeving voor iedereen. We nemen verantwoordelijkheid en maken gewaagde keuzes met gepassioneerde mensen. We geloven in persoonlijke groei, zorgt voor groei van onze organisatie. We zijn gelijk en we omarmen creativiteit en ieders sterke eigenschappen.

Offer
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Ref.nr.:124240 - RT175083531